Effective Date: 31st October 2024

At Flokeem Meats, we strive to ensure that you are satisfied with your purchase. However, due to the perishable nature of our products, our refund policy is as follows:

  1. Damaged or Incorrect Orders: If you receive a product that is damaged or not what you ordered, please contact us within 24 hours of delivery. We may offer a replacement or refund for eligible items.
  2. Non-Returnable Items: Due to health and safety regulations, we cannot accept returns on perishable goods. Please inspect your order upon delivery.
  3. Order Cancellations: Orders may be canceled without penalty if done within one hour of placement. After this period, cancellations may not be possible due to the preparation of perishable items.
  4. Refund Process: If a refund is approved, it will be processed back to your original payment method within 7-10 business days.
  5. Contact Information: For any inquiries regarding refunds, please reach out to us at:
    • Email: info@flokeemmeats.com or flokeementerprises@gmail.com
    • Phone: 0723 322650 / 0710640361

Thank you for choosing Flokeem Meats!