Effective Date: Oct 31st 2024

  1. Introduction
    Welcome to Flokeem Meats. These Terms of Service govern your access to and use of our website, products, and services. By using our site, you agree to these terms. Please read them carefully.
  2. Acceptance of Terms
    By accessing or using our website, you confirm that you accept these Terms of Service and agree to comply with them. If you do not agree with any part of these terms, you must not use our website.
  3. Changes to Terms
    Flokeem Meats reserves the right to amend these Terms of Service at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the site following the posting of any changes signifies your acceptance of those changes.
  4. Products and Services
    Flokeem Meats offers a variety of meat products, including beef, chicken, lamb, and goat. We strive to provide accurate descriptions and pricing for our products. However, we do not guarantee that all product details are complete or error-free. Product availability is subject to change without notice.
  5. Orders and Payment
    To place an order, you must provide accurate information. All payments must be completed at the time of purchase. We accept various payment methods, which will be specified at checkout. By submitting your order, you agree to pay the total amount shown, including any applicable taxes and fees.
  6. Delivery
    We aim to deliver products promptly. Delivery times are estimates and may vary based on location and product availability. Flokeem Meats is not responsible for any delays caused by third-party delivery services or unforeseen circumstances. You are responsible for ensuring someone is available to receive the delivery.
  7. Returns and Refunds
    If you receive a damaged or incorrect item, please contact us within [insert time frame] of delivery. We will assess the situation and may offer a replacement or refund in accordance with our return policy. Please note that we cannot accept returns for perishable goods unless they are damaged or defective.
  8. User Conduct
    By using our website, you agree not to engage in any unlawful behavior or activities that may harm our website, its users, or its services. You must not upload or distribute any viruses or harmful code, nor attempt to gain unauthorized access to any portion of our website or other systems.
  9. Intellectual Property
    All content on the Flokeem Meats website, including text, graphics, logos, images, and software, is the property of Flokeem Meats and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our explicit permission.
  10. Limitation of Liability
    Flokeem Meats is not liable for any indirect, incidental, or consequential damages arising from your use of our products or services. In no event shall our total liability exceed the amount paid by you for the product or service in question.
  11. Indemnity
    You agree to indemnify and hold harmless Flokeem Meats, its affiliates, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys’ fees) arising out of your use of our website or violation of these Terms of Service.
  12. Severability
    If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
  13. Errors, Inaccuracies, and Omissions
    Occasionally, there may be information on our website that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or availability. We reserve the right to correct any errors and to change or update information at any time without prior notice.
  14. User Comments, Feedback, and Other Submissions
    If you submit comments, feedback, or other submissions to us (whether online or offline), you grant Flokeem Meats the right to use, reproduce, modify, publish, and distribute such submissions for any purpose without compensation to you.
  15. Third-Party Links
    Our website may contain links to third-party websites. We do not endorse or have any responsibility for the content of those sites. Use of any third-party site is at your own risk, and we encourage you to review the terms of service and privacy policies of any third-party sites you visit.
  16. Accuracy of Billing and Account Information
    You agree to provide current, complete, and accurate purchase and account information for all orders placed through our website. We reserve the right to refuse or cancel any order if we believe your account information is misrepresented or if the order appears questionable.
  17. Governing Law
    These Terms of Service are governed by the laws of Kenya. Any disputes arising under or in connection with these terms will be subject to the exclusive jurisdiction of the courts located in [insert jurisdiction].
  18. Contact Information
    For any questions or concerns regarding these Terms of Service, please contact us at:
  • Email: info@flokeemmeats.com or flokeementerprises@gmail.com
  • Phone: 0723 322650 / 0710640361
  • Address: Milestone Business Centre, Ridgeways (Warehouse)